report a problem mobile device support computer and software support campus technology support

About the Help Desk

The Walters State Help Desk is dedicated to assisting with computing and technology issues. This assistance is provided on a phone-in, email or on a walk-in basis during our operating hours. 

The Help Desk is operated by the staff from the Information and Educational Technologies (IET) department.

IET has also revamped this Walters State Help Desk website. The focus is to provide assistance in dealing with technology issues, make available information about IET services and link to information of interest to faculty staff and students. 

helpdesk



Help Desk Campus Numbers

Morristown: 423-318-2742

Greeneville: 423-798-8186

Sevierville: 865-286-2789


Help Desk Office Hours

Morristown Campus
CCEN 303

Monday - Thursday:
8 a.m. - 7 p.m.

Friday:
8 a.m. - 4:30 p.m.

Closed on College Holidays